Please read our Terms and Conditions before you sign the Accommodation form.

Two types of forms avaialble to download

If you would like to fill and fax the accommodation form, then click here.
If you would like to fill and send the accommodation form via email, then click here.

Terms and Conditions

• All students must fill in the application form and provide the following details: Name, surname, e-mail address, Next of Kin, address in home country, telephone and fax numbers. Student also must decide what accommodation they wish to book.
• Bookings have to be made in accordance to the services currently offered by the Company.
• All bookings are only valid for the person they were originally intended and are not transferable.
• Accommodation booking requirements may be changed subject to advance notice from the student and is subject to availability and at Company’s discretion.
• Accommodation booking fee is applicable in all cases and is payable only once
• Bookings can be made in blocks of weeks. Bookings on the daily basis can also be made, however these are to be confirmed with the Company prior to booking. These are subject to availability and are accepted at the discretion of the Company.
• The Company will inspect all accommodation prior to placing students.
• The Company will attempt to resolve any dispute between the accommodation provider and the student. Changes of accommodation are at discretion of the Company and are subject to availability.
• The Company will make every effort to meet the student’s requirements. It is more likely that the student’s requests can be met in full if the student lets us know their requirements in good time.
• The Company can only arrange accommodation that is available to it at any given time.
• The majority of accommodation available to students in London is located in Zones 2, 3 and 4; the average travelling time to which is 30 to 50 minutes, unless otherwise specified and agreed with the Company at the time of booking.
• Should the student wish to move out due to a complaint, he/she should always contact the Company first so that an alternative accommodation can be offered. It might take up to 1 week to find an alternative.
• The alternative accommodation offered will be similar or the same as the accommodation that the student has initially requested.
• If the customer has a complaint he/she should contact the Company immediately.
• All communications shall be in writing.

•  Once a student has booked accommodation an School will issue an invoice.
• A student should pay for accommodation in full
• A student can extend his/her stay upon arrival however it may not be always possible to stay in the same house/room/accommdation/family
• Booking fee is payable only once. Should the accommodation change occur, a student will not need to pay the booking fee again.
• Payment for the course, accommodation and any other services that you have booked should be made through a money transfer to the School’s account in London (see invoice). Please fax a copy of the money transfer to us, or e-mail a scanned copy of the document.
• Customers are responsible for all bank charges when they transfer money to the Company
• Please note that by making a payment you agree to these terms and conditions

When our bank notifies us that payment has been received, we will fax a copy of the accommodation letter to you, and post the original. The letter will indicate which type of accommodation you have paid for and for how long. The confirmation of the starting date and address will be confirmed accordingly to your visa status. (Please see above)

Visa Letter
Visa letter is issued to students who still need to obtain an Entry Clearance to UK (visa).
The following procedure will follow:
1. This letter is issued only after the student has booked and paid for accommodation.
2.The letter will not have the address and the start date. This allows students to start accommodation up to a year later than intended should the delay in the British Embassy occur. This letter should be presented when going to the British Embassy’s interview.
3. Once a student has received a visa, a student needs to inform the school.
4. The School will then make accommodation booking according to the requests of the student where possible.
5. Two weeks notice is requested.
6. The accommodation booking will be made and a letter with accommodation details will be issued. The letter will have address, contact details for the host, some general information, the dates of the stay and the type and board of accommodation booked and paid for. This letter can then be presented to immigration in airport.

 Changes to accommodation starting dates

If a student has a visa letter and the appointment at the Embassy has been postponed a student does not need a different letter as the dates would not have been confirmed. The letter is valid for a year from the issue date.

If the student has Accommodation Confirmation letter and the dates have been confirmed already a student needs to give us at least 2 weeks notice when making changes to accommodation.

• Accommodation booked may only be cancelled in the blocks of weeks.
• Booking Fee is non-refundable in all cases.
• Should the student be refused a visa upon arrival and accommodation address has already been confirmed – 1st week’s payment and a booking fee will be forfeit. That is on the condition that a student notifies the agency straight away and within 3 days of refusal. Should the student fail to notify the agency of the refusal of visa, and agency will then forfeit the 2nd week payment as well. The student must provide written proof in the form of a refusal letter from the British immigration authorities and the original Accommodation booking letter.
• If an accommodation address and starting date has not yet been confirmed and a student is refused a visa, the agency will refund all the fees less the accommodation-booking fee, which is non-refundable. The student must provide written proof in the form of a refusal letter from the British immigration authorities and the original Accommodation booking letter. In this case no notice is required.
• If the student cancels his/her accommodation at least two weeks before it starts, we will refund all fees paid less an administration charge. If the student has received an entry clearance to UK, no refund will be issued.
• In cases of cancellations the student must provide a written notice of cancellation at least two weeks before the start of their tenancy. If a student has not received a visa, or if the student does not need visa and a 2 weeks notice has been given an agency will issue a full refund less the accommodation booking fee.
• All changes to the accommodation booking must be made two weeks in advance.
• In cases of visa refusal a letter from the Home Office, Immigration Offices or other authorised British Authorities will be required as to confirm the refusal of entry clearance.
• Should the student move out of accommodation without informing the Company, no refund will be issued. If the student decides that accommodation does not meet their requirements the Company should be informed immediately so that alternative accommodation can be offered. If the student rejects the alternative accommodation offered by the Company no refund will be issued. An alternative accommodation offered will be of the same/similar type and board as the initial accommodation booking.
• Refunds for Airport transfer will be issued only if the Company or its contractors have failed to pick the student up for any reason.
• Refunds for Airport transfer will not be issued if 1 week’s notice is not given when cancelling the service, or if details given by the School were not correct, such as: date of pick up, flight number, airport, name of the student, location of pick up etc.
• All approved refunds will be ready within a week from the submission of all necessary documents.
• If no valid reason can be given for refusal of accommodation the Company will retain all the fees for the booking.
• In the event of non-fulfilment of its obligations the Company shall refund any outstanding amount to the School within 10 working days of the receipt of the School’s request in writing for refund in respect to such non-fulfilment. In any such event the booking fee and the used stay fees will not be included in the refunded amount.
• The decision of the Company and it’s management will be final.
  
  
  

In order to ensure that our host families or student apartment managers are properly notified of a student’s arrival date and time we require a confirmation of arrival date and arrival time so we can inform our host family.

We provide all the documentation necessary for applications for entry permits into the UK, and we will make every effort to assist the student.

If you have booked an airport transfer a driver will be waiting for you at the information desk at your arrival terminal. The details have to be confirmed with us. The driver will then take you to your accommodation.

Extending Your Stay

Once you have made the payment we will issue a letter confirming when your last day of the stay is. If you wish to stay beyond that date, please contact us immediately after your arrival and we will endeavour to extend your stay. This sometimes may not be possible due to the future bookings in the room. We will however help you find an alternative accommodation and will assist you in all the ways possible. If you wish to extend your stay but in alternative accommodation still arranged by us you will not need to pay a booking fee.